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FAQ

I have a question, how do I get in touch?
Can I visit your shop?
Which fabric is suitable for curtains?
Can I use quilting fabric for dressmaking?
But I'm a dressmaker, fat quarters aren't for me!
What is a fat quarter?
Prices and VAT
How wide is the fabric?
I'd like a sample
Where can I see M is for make creations?
Fabric care
Fabric use
Do you do gift vouchers?
Shipping and returns
How do I make a payment?
Privacy and security

I have a question, how do I get in touch?

My priority is to provide quality products and excellent service to customers of M is for make. All emails are responded to as quickly and efficiently as I can. Please get in touch if there is anything I can do to improve M is for make, I would love to hear from you. If you have a query about a product, would like more information or some advice, please send me an email or get in touch through the website.

 

Can I visit your shop?

M is for make is an online shop only and I'm afraid that it is not possible to visit and view the fabrics.

 

Which fabric is suitable for curtains?

At M is for make I specialise in fabrics for quilting and dressmaking. I do stock some fabrics that can be used for curtains, bags or home decor, they can be found here. However I don't usually have the larger quantities of fabric required to make curtains.

 

Can I use quilting fabric for dressmaking?

You can see the type of each product on the product page under 'weight' and also shop by different weights and uses of fabric here.

It is possible to use quilting cottons for dressmaking but they do not have the drape of a fabric specifically for making clothes and so will not hang as well and tend to crease more easily.

They can work for a more structured garment or if you really like a print and are prepared to compromise on drape.

 

But I'm a dressmaker, fat quarters aren't for me!

Lots of fabric at M is for make is specifically for dressmaking, you can find it here. A fat quarter or 0.25m is just the increment that I sell fabrics by, if you want more it will always be a continuous length. Read on for more about fat quarters...

 

What is a fat quarter?

One quarter of a square metre of fabric, cut to about 56cm x 50cm (for a 112cm wide fabric). A fat quarter gives a larger piece of fabric than would be possible from a regular quarter-metre, including strips that are twice as long on the fabric's (less stretchy) lengthwise grain. If you order multiples of fat quarters they are always cut as one continuous piece, so if you want one metre, just order 4.

For example on a 112cm wide fabric:

 

The table below gives you and idea of how many fat quarters you may need to order, again using the example of a 112cm wide fabric.

Number
of FQ
Width
(cm)
Length
(cm)
Number
of metres
1
56
50
2
112
50
0.5
3
112
75
4
112
100
1
5
112
125
6
112
150
1.5
7
112
175
8
112
200
2
9
112
225
10
112
250
2.5
and so on!

Prices and VAT

M is for make is a VAT-registered business (reg number 206427136). For customers from the UK, EU and EEA, prices include a 20% VAT element.

Order confirmations do not constitute a VAT invoice, if you would like one, please send an email.

For customers outside of the EU and EEA, the VAT element of the price will be refunded by M is for make after posting your order. In the event that the automatic postage rules undercharged your order's actual postage costs by more than one GBP, the difference will be taken from the VAT-recoverable figure before the balance is refunded.

How wide is the fabric?

Most of the fabric is 44in wide/112cm, but there is also some fabric that measures wider. The width of the fabric is listed on the product page and you can search by fabric width here.

I'd like a sample

I'm afraid that at the moment, I am unable to offer samples.

Where can I see M is for make creations?

You can see the lovely things that have made from M is for make fabric and patterns using #misformake on Instagram or at the ' M is for made' group on Flickr. I'd love to have your picture there too!

Fabric care

Always prewash all fabric before using to avoid shrinkage on a completed sewing project. Cottons and linens are machine washable in cold water (30° or less) preferably using non-biological washing liquid. Drying fabrics in a tumble drier is not recommended.

Fabric use

Fabric at M is for make should not be used for children's nightwear as it does not conform to flammability standards.

Do you do gift vouchers?

I'm afraid that at the moment I do not offer gift vouchers.

Shipping and returns

Information on shipping and returns can be found here.

How do I make a payment?

You can make a payment using Visa, MasterCard or regular account payments all through PayPal. You don't need a PayPal account to purchase from this shop. Although if you already have a PayPal account you may use it.

Please do not leave any message regarding your order in PayPal as they may be missed, send an email directly.

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

PAYPAL Payments are secured by PayPal which automatically encrypts your confidential information using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). No credit card details are stored on this site.

Privacy and security

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at kate@misformake.co.uk.

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at.

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.


CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.


Your information will never be shared with any third party will only be used to contact you about your order if necessary.

Email newsletter subscriptions are securely held by a 3rd party service called MailChimp.

Cookies are used to store your shopping basket information and to collect anonymous information about how people use the site in order to improve the service (using a service operated by Google).

 

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