FAQ
My priority is to provide quality products and excellent service to customers of M is for make. All emails are responded to as quickly and efficiently as I can. Please get in touch if there is anything I can do to improve M is for make.
I have a question, how do I get in touch?
I would love to hear from you. If you have a query about a product, would like more information or some advice, please send me an email or get in touch through the website.
What is a fat quarter?
One quarter of a square yard (or metre) of fabric, cut to about 18x22 inches. A fat quarter gives a larger piece of fabric than would be possible from a regular quarter-yard, including strips that are twice as long on the fabric's (less stretchy) lengthwise grain. If you order multiples of fat quarters they are always cut as one continuous piece, so if you want one yard, just order 4.
If you order an odd number of fat quarters, the last will be cut as a long 'regular' fat quarter (44” x 9”) so avoid giving you an 'L-shaped' piece of fabric. If you don't want your fabric cut this way, please leave a note in PayPal when paying for your order. The table below gives you and idea of how many fat quarters you may need to order.
Number of FQ |
Width (inches) |
Length (inches) |
Number of yards |
1
|
22
|
18 |
|
2
|
44
|
18
|
0.5 |
3
|
44
|
27
|
|
4
|
44
|
36
|
1 |
5
|
44
|
45
|
|
6
|
44
|
54
|
1.5 |
7
|
44
|
63
|
|
8
|
44
|
72
|
2 |
and so on!
|
|||
How wide is the fabric?
Most of the fabric is 44in wide/112cm, but there is also some fabric that measures 55in/140cm. Please check the width of the fabric before you buy.
I'd like a sample
If you would like to see the fabric before you buy it, that's no problem, you can have up to 4, just send me an email.
Where can I see M is for make creations?
You can see the lovely things that have made from M is for make fabric and patterns at the 'M is for made' group on Flickr. I'd love to have your picture there too!
Fabric care
Always prewash all fabric before using to avoid shrinkage on a completed sewing project. Cottons and linens are machine washable in cold water (30° or less) preferably using non-biological washing liquid. Screenprinted fabrics should be washed by hand. Drying fabrics in a tumble drier is not recommended.
Fabric use
Fabric at M is for make should not be used for children's nightwear as it does not conform to flammability standards.
Gift wrapping
I would love to wrap up your purchase if it is intended as a gift. Simply chose the gift wrapping option and let me know your choice of paper, any message and the address of recipient. You can do this either in the notes section when you checkout in PayPal or send me an email.
Do you do gift vouchers?
Yes! You can buy gift vouchers (any amount from £5 upwards) for M is for make through PayPal. You can chose to print the voucher yourself, or have it emailed to the lucky person directly. It's very simple, and can be done by clicking on the bottom below.
How much is postage and packaging?
Postage (and packaging) fees vary depending on what you order and will be updated in your final basket before you check out. I endeavour to refund significant differences in postage, however sometimes I forget, so feel free to send me a friendly reminder! Your order will be packaged with love, but in order to avoid waste, wrapping is kept to a minimum and all materials can be reused by you.
Do you ship worldwide?
I can post your purchase anywhere in the world by Royal Mail Airmail. This service is untracked and in the unlikely event that your goods are not delivered, M is for make cannot be held liable. If you would like to insure your order or pay an additional fee for a trackable service, please get in touch. Please note that for international orders, M is for make is not responsible for any international customs or duties that may be imposed. Please check with your local customs office about rules and regulations that may apply to you.
How quickly will my order be posted?
Orders are posted within 1 - 2 days by Royal Mail first class postal service. International orders are sent by Royal Mail Airmail which delivers to Western Europe in three working days, Eastern Europe up to five days and other countries in up to seven days. In the event of delays for any reason I will inform you via e-mail as soon as possible. Your purchase will be sent to your address as it appears in PayPal, please check it is correct when placing your order.
How do I make a payment?
You can make a payment using Visa, MasterCard or regular account payments all through PayPal. You don't need a PayPal account to purchase from this shop. Although if you already have a PayPal account you may use it.
Returns
If for any reason you wish to return your purchase, unused orders may be returned within 7 days of receipt for a refund. Once the returned item(s) are received, the charges will be refunded to you (though postage costs are non-refundable). Please obtain proof of postage at the post office. Used items cannot be returned and patterns should be unopened. Please send an email if you wish to make a return.
Privacy and security
Your information will never be shared with any third party will only be used to contact you about your order if necessary. Transactions are secured by PayPal which automatically encrypts your confidential information using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).